MM Miss IP Address

SYSTEM: Magnet Monitor ( Version 2.3)

Red Hat Linux release 6.1 (Cartman) Kernel Rev.

2.2.12-20

PROBLEM/SYMPTOM

When install MR 1.5T or troubleshooting, You can meet that Magnet Monitor miss IP address occasionally when the system shutdown or reboot .You can not login the Magnet Monitor of LCD display on GOC or OC and monitor the data of Magnet Monitor. And When ping IP address of Magnet Monitor, the system report that can’t connect it.

When you login Magnet Monitor with FE PC cable(part#:2128821) by root, input command-ifconfig . The report is as follow.

[root@192 /]# ifconfig

lo Link encap:Local Loopback

inet addr:127.0.0.1 Mask:255.0.0.0

UP LOOPBACK RUNNING MTU:3924 Metric:1

RX packets:0 errors:0 dropped:0 overruns:0 frame:0

TX packets:0 erro

collisions:0 txqueuelen:0

TROUBLESHOOTING HISTORY/HINT 

1. Connect FE Laptop with Magnet Monitor by FE_PC cable and open HyperTerminal ,

login Magnet Monitor by root (Password : mvserve).

2. Input : ifconfig(space)eth0(space)IP address.

For example: [root@192 /]# ifconfig eth0 10.36.105.33（IP address）

3. use command if configure and see if or not this IP address have been added network

card(eth0).

For example: [root@192 /]# ifconfig

eth0 Link encap:Ethernet HWaddr 00:0B:AB:05:67:3F

inet addr:10.36.105.33 Bcast:10.255.255.255 Mask:255.0.0.0

UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1  

Page 2 of 3

RX packets:0 errors:0 dropped:0 overruns:0 frame:0

TX packets:0 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 txqueuelen:100

Interrupt:11 Base address:0x6800

lo Link encap:Local Loopback

inet addr:127.0.0.1 Mask:255.0.0.0

UP LOOPBACK RUNNING MTU:3924 Metric:1

RX packets:0 errors:0 dropped:0 overruns:0 frame:0

TX packets:0 errors:0 dropped:0 overruns:0 carrier:0

collisions:0 txqueuelen:0

4. Connect FE laptop and Magnet Monitor by network cable. And open ftp software ,

download the file---ifcfg-eth0(/etc/sysconfig/network-scripts/) to FE laptop.

5. Open the file by WordPad or other software.

For example: DEVICE=

BOOTPROTO=static

IPADDR=0.0.0.0

NETMASK=0.0.0.0

6. Amend the file --ifcfg-eth0 and save the file.

For example: DEVICE=eth0

BOOTPROTO=static

IPADDR=10.36.105.33

NETMASK=255.255.252.0

ONBOOT=yes

Notes: DEVICE=name name  (physics equipment name)

IPADDR=addr addr  (IP address given)

NETMASK=mask mask  (network mask)

ONBOOT=yes/no (if or not active network card when reboot)

7. Submit this file to original contents and recover original file by ftp software.

8. Reboot Magnet Monitor and IP address will add network card automatically. You can look

the data of Magnet Monitor on GOC or OC.

Note: If you are familiar with vi command, you can use vi to edit the file.

ROOT CAUSE/SOLUTION

I think that Magnet Monitor miss IP address occasionally.